General Inquiry Form

In order to assist you with your customer service inquiry, please fill out the form below. If required, FortisAlberta will contact you within three business days to address your inquiry.

If you are reporting a power outage or if your request requires an immediate response, please contact 310-WIRE (310-9473). If you are calling outside of Alberta, dial 1-866-717-3113.

Contact Information

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Privacy Statement
Submission of this form is your consent to collect and use the information necessary to establish a business relationship. FortisAlberta collects and uses personal information about customers to establish and manage the relationship necessary to provide electricity distribution services. FortisAlberta is committed to complying with the privacy legislation that governs how personal information must be managed and protected. Read FortisAlberta's complete privacy policy.