Get in touch with us by phone, online, social media or our mobile app
If you know the cause of the outage or you have a safety concern, please call 310-WIRE (9473) or 1-866-717-3113.
Please enter the Meter Number or Site ID for where you are experiencing the outage.
Please provide the first 3 characters of your Postal Code
The Meter Number is located on the front of the FortisAlberta electrical meter.
Alternatively, it can be found on your electricity bill from your billing company.
The Site ID is a 13 digit number that is specific to the location. It can be found on your electricity bill from your billing company.