Check Project Status

Enter Project Details

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You can now check the status of your New Service Connection with FortisAlberta. To view the status online, your project must be:

  • An Active New or Upgrade Service
  • Initiated on or after October 20, 2015
  • Less than 90 days past the 'project closed' or 'quote expired' date

You will require the following information to access your project status, which would have been provided to you by email:

  • Request number
  • Legal land location

If you have multiple projects on the go, login or register for My Account to view all projects in one location.

To check your project's current status, complete the Project Details form on this page by entering your project information for all fields provided. Once the required information is entered, click on 'Check Your Project Status' to view a Project Summary including high-level information related to your project and a timeline showing the progression of your project and its current status. Project information is updated daily.

Having trouble? Please call us at 310-WIRE (9473).