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Before you begin the Service Application, we need you to answer a few questions.
Please ensure that you have 15 to 30 minutes to spare. Once you begin, you will not be able to save your progress. In order to complete the application, you will need to use a computer, not a phone or tablet.
Before you begin, read our guides to make sure you have everything you need. An application for a new or upgraded service must be submitted by the landowner or someone authorized by the landowner. If you don't have approval from the landowner, we may have to delay your service.
If you are submitting a request on behalf of the landowner, a Third Party Authorization must be completed and signed by the owner, (with the exception of oil and gas applications). Learn what you need to do in our Guide. Your application will be delayed if a signed Third Party Authorization form is not uploaded with your application.
If you are the landowner, learn how to authorize an electrician, contractor or other third party to act on your behalf with the Third Party Authorization Quick Guide. Download the Third Party Authorization Form, fill out and sign the form to upload with your application.
Find out how to determine your land location by viewing our Service Application FAQ's. Knowing your land location will help us process your application quicker.
Learn how to calculate electric loads with the Load Quick Guide.
In order for us to ensure that you will be/or are placed on the appropriate rate, for rural Residential and Farm services, we need you to provide us with information regarding the kinds of activities that happen (or will happen) at your location. You will be asked to fill out a Land Use Declaration Form as part of your new or service change request. Please refer to the Frequently Asked Questions (FAQs) for more information.
Only the landowner or someone authorized by the landowner can submit an application for a new or upgraded service. If you don't have approval from the landowner, we may have to delay your service.
If you are submitting a request on behalf of the landowner, a Third Party Authorization Form must be completed & signed by the owner (with the exception of Oil and Gas applications). Learn what you need to do in our Guide. Ensure that you upload your signed authorization form.
(e.g. municipal building, independent business, church)
A project will not proceed to construction until a Joint Use Agreement is in place. To establish a Joint Use Agreement with FortisAlberta, please contact firstname.lastname@example.org. There is a FortisAlberta design review charge per pole or streetlight to be invoiced upon receipt of your completed application.
(e.g. Primary Pre Servicing)
FortisAlberta will begin billing 30 days after the electrical construction completion even if the site has not yet been energized
(e.g. cable, antenna amplifier, equipment, etc...)
A site plan is required for us to process your application. You can upload your site plan and submit it as an attachement with your application.
A site plan is required for us to process your application. Your application may be delayed if site plan is not submitted.
(e.g. 10 poles along street name XXX)
Please describe why services need to be moved. Please ensure diagrams show the intended new line location
Please enter your internal Purchase Order (PO) or Authorization for Expenditure (AFE) number here if applicable
A PDF, an AutoCAD (DWG) or Microstation (DWG) electronic format files are accepted.
A PDF, an AutoCAD (DWG) or Microstation (DWG) electronic format file are accepted.
A Third Party Authorization Form is required if you are the customer and have a consultant or contractor you wish us to contact about your service. Alternatively, if you are a consultant or contractor making the request on behalf on the landowner, you will need to upload the signed authorization form with this application. More information is available in our Guide.
Landowner or party ultimately responsible for the electricity service and its associated costs.
If you select a primary or secondary contact for any of these questions, you will need to provide additional contact information, for example: electrician, consultant, contractor, spouse
Contact details for the individual who will be working with FortisAlberta on service installation.
Contact details for the individual who will be designated to backup the primary contact.
Please review the following information before you submit your application.