Service Application

Need help? Call 310-WIRE (9473)


Before you begin the Service Application, we need you to answer a few questions.

Please ensure that you have 15 to 30 minutes to spare. Once you begin, you will not be able to save your progress. In order to complete the application, you will need to use a computer, not a phone or tablet.

Before you begin, read our guides to make sure you have everything you need. An application for a new or upgraded service must be submitted by the landowner or someone authorized by the landowner. If you don't have approval from the landowner, we may have to delay your service.

Third Party Authorization Quick Guide

If you are submitting a request on behalf of the landowner, a Third Party Authorization must be completed and signed by the owner, (with the exception of oil and gas applications). Learn what you need to do in our Guide. Your application will be delayed if a signed Third Party Authorization form is not uploaded with your application.

If you are the landowner, learn how to authorize an electrician, contractor or other third party to act on your behalf with the Third Party Authorization Quick Guide. Download the Third Party Authorization Form, fill out and sign the form to upload with your application.

Service Application Frequently Asked Questions (FAQs)

Find out how to determine your land location by viewing our Service Application FAQ's. Knowing your land location will help us process your application quicker.

Load Quick Guide

Learn how to calculate electric loads with the Load Quick Guide.

Land Use Declaration Form

In order for us to ensure that you will be/or are placed on the appropriate rate, for rural Residential and Farm services, we need you to provide us with information regarding the kinds of activities that happen (or will happen) at your location. You will be asked to fill out a Land Use Declaration Form as part of your new or service change request. Please refer to the Frequently Asked Questions (FAQs) for more information.

If you have already applied for new or upgraded service, call 310-WIRE (9473).
If you have your request number and know your land location, you can check project status on-line.

Is this a new or existing service?

New service
Existing service
Attach to FortisAlberta equipment

What type of service do you Need?

Service Upgrade
Move wires/poles

What type of service do you need?

Oil and Gas
Irrigation
Streetlight only
Yard light only
Other

Select a service category

Residential
Farm
Commercial/General
Oil and Gas
Irrigation
Streetlight Only
Yard light Only

Is there a residence or are you planning to construct a residence?

Yes
No

Is this service in an urban or rural area?

Urban
Rural

Will the land be used to generate agricultural revenue?

Yes
No

Do you have a purple gas ticket?

Yes
No

What is your property assessment class?

Farm
Residential

Will your service have multiple services?

Yes
No
Service Details

Only the landowner or someone authorized by the landowner can submit an application for a new or upgraded service. If you don't have approval from the landowner, we may have to delay your service.

Required

Required

If you are submitting a request on behalf of the landowner, a Third Party Authorization Form must be completed & signed by the owner (with the exception of Oil and Gas applications). Learn what you need to do in our Guide. Ensure that you upload your signed authorization form.

Required
0040
Required

(e.g. municipal building, independent business, church)




Required

Required

Required

Required

Required
Required
Required

Required
Required
Required

Required

Required

Required
Required

Required

Required

Required

Required

Required

Lighting Information

Required
Required

Required
Required




Load Information
For details on how to complete the Load Information section, please view our Quick Load Guide.
amps
Required



Required

Required

Required

Motors (HP)

Connected Load

KW
Required
KW
KW

Operating Demand Load

KW
Required
KW
KW

(e.g. Primary Pre Servicing)


Additional Information

FortisAlberta will begin billing 30 days after the electrical construction completion even if the site has not yet been energized

Required

Required

(e.g. cable, antenna amplifier, equipment, etc...)

Required
Required
Required

Required





Required
Detached Garage
Shop
Barn
Storage
Greenhouse

Required

A site plan is required for us to process your application. You can upload your site plan and submit it as an attachement with your application.

Required

A site plan is required for us to process your application. Your application may be delayed if site plan is not submitted.

Required

Required

(e.g. 10 poles along street name XXX)



Comments

Please describe why services need to be moved. Please ensure diagrams show the intended new line location

Please enter your internal Purchase Order (PO) or Authorization for Expenditure (AFE) number here if applicable


Service Documents

A PDF, an AutoCAD (DWG) or Microstation (DWG) electronic format files are accepted.

A PDF, an AutoCAD (DWG) or Microstation (DWG) electronic format file are accepted.

A Third Party Authorization Form is required if you are the customer and have a consultant or contractor you wish us to contact about your service. Alternatively, if you are a consultant or contractor making the request on behalf on the landowner, you will need to upload the signed authorization form with this application. More information is available in our Guide.

Service Address
Required

Required
Required, value must be between 1 and 36
Required, value must be between 1 and 77
Required, value must be between 1 and 36

Required

Customer/Company Information

Landowner or party ultimately responsible for the electricity service and its associated costs.

Required
Required
Required
Required
Required
Required
Required
Required

Required

If you select a primary or secondary contact for any of these questions, you will need to provide additional contact information, for example: electrician, consultant, contractor, spouse


Required

Required

Required
Primary Contact Regarding Electrical Installation

Contact details for the individual who will be working with FortisAlberta on service installation.

Required
Required

Required
Required
Required
Required
Required
Required
Required

Required


Secondary Contact Regarding Electrical Installation

Contact details for the individual who will be designated to backup the primary contact.

Required
Required

Required
Required
Required
Required
Required
Required
Required

Required


Service Request Information
Lighting Information
Load Information

Motors (HP)

Connected Load

Operating Demand Load


Additional Information

Comments

Service Documents
Service Address

Customer/Company Information

Primary Contact Regarding Electrical Installation

Secondary Contact Regarding Electrical Installation